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FAQ
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What are your Hours?Firelight Finds is open: Wednesday - Saturday 10a -6p
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Return PolicyAll sales are final. Damaged products that are shipped will be up for review but not guaranteed to be refunded. Should you receive a damaged item, please contact us as soon as possible. Thank you.
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WorkshopsFirelight Finds offers private workshop events for anyone interested in succulent arrangements and/or making a Kokedama. Parties are limited to 6 people. Contact us via email or social media messaging for a quick response.
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How do I keep my succulent alive?Succulents can be a wonderful addition to any plant collection. Watering these plants can be tricky, but if you can read the signs they will tell you when they are ready. Soil is absolutely important. Take the guess work out -Succulent/Cacti soil can be purchased from your local nursery and garden centers. They thrive in gritty soil that drains fast. They do not like their roots soggy. Most potting soil is heavy and designed to retain water. You can use it but it will have to be amended with products like orchard soil which contains bigger pieces of bark or even stones and such. Watering First question - Where will your plant reside? Inside or Outside? Outside plants will dry out faster than indoor plants so their watering schedules will differ. Succulents should be completely dry before watering. Quantity vs. Frequency matters. When your plant (if in a pot) feels super light give it a thorough drench letting the water run through the bottom at least 2 to 3 times. Do not let it sit in water. Outside plants: You want the soil to be dry at least 2 inches below before watering deeply. You may find that your watering frequency could be one to two weeks between the next time. Pay attention to the leaves of your plant. Too much water? Bottom leaves will swell and turn yellow, possibly feel mushy. You may be able to save it but removing it from the soil and allowing the roots to dry out (up to 3 days). Repot it but don't water again until new signs of growth can be seen. Not enough water? Leaves may pucker or wrinkle indicating it is too dry. Bottom leaves will feel leathery, not firm at all like the new growth on top. It takes longer to revive plants that are too dry. Patience is key. Place the plant (container and all) into a basin of water and allow it to soak for 10 minutes. Allow it to dry out, check the soil at the base of the plant for dryness and thoroughly soak your plant. Misting is not a healthy method of watering your succulents. Misting works for air plants. Sunlight: Here in Texas direct summer sunlight is not great for succulents. They can sunburn and that damage cannot be salvaged. Bright shade and morning sunlight is perfect but late afternoon sunlight can be damaging. Windowsills or bright natural light is great indoors but if your succulents start to grow taller and leggy means it is stretching for the light. You can buy grow lights for your indoor plants, and they will love you for it. There are many beautiful options to choose from.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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